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IT Consulting & Support

Independent advice on the right technology, and support that keeps it working after go-live.

Overview

Advice, training, maintenance and support contracts.

IT Consulting & Support
IT Consulting & Support by Droom Dazlean Solutions

Technology decisions are easier with someone experienced on your side. We help you choose the right systems, plan projects realistically and avoid paying for things you do not need.

After go-live we stay with you: training your staff, maintaining your systems and helping quickly when something goes wrong.

  • Technology strategy and system selection
  • Staff training and documentation
  • Maintenance and support contracts
  • Database design and optimisation

What we deliver

Technology strategy

Plans and roadmaps that match your goals and your budget.

System selection

Independent advice on which software or hardware to choose.

Training

Hands-on training and simple guides for your staff.

Support contracts

Maintenance and support with agreed response times.

Database design

Well-designed, fast and reliable databases.

Help desk

One number to call when something stops working.

How we deliver it

  1. 1
    RequestSend a request online or on WhatsApp. You get a client account to follow it.
  2. 2
    QuotationWe review your needs and send a clear quotation to your client portal.
  3. 3
    Accept & depositAccept it online and pay a 50% deposit. Then we start.
  4. 4
    BuildWe work in milestones. You see progress and dates in your portal.
  5. 5
    DeliverTesting, handover and training, with 90 days of bug-fix support.

Technologies we use

  • Project planning
  • Requirements analysis
  • Systems analysis
  • Database design
  • Documentation
  • Training

Related work

Business software

Our own ERP & client portal

The system we run on: quotations, invoices, receipts, project tracking with milestones and a portal where clients follow their projects and accept quotations online.

  • ERP
  • Client portal
  • Python
Custom Software Development
Utilities

Prepaid water management

Prepaid water billing: meter accounts, token sales, consumption history and revenue reporting for a municipal service.

  • Web app
  • Billing
  • Reports
Custom Software Development
Engineering

Construction & engineering ERP

Departments, employees, task allocation, finance, workshop job cards, fuel, assets and equipment release in one system.

  • ERP
  • Finance
  • Workshop
Custom Software Development

Questions about IT Consulting

Do you offer monthly support plans?

Yes. Support and maintenance contracts are available monthly or yearly, with agreed response times.

Can you help us write requirements or evaluate vendors?

Yes. We help you define what you need and compare proposals from vendors fairly.

Do you train our staff?

Yes. Training is included with every system we deliver and can also be booked on its own.

Get started

Ready to start your IT Consulting project?

Tell us what you need. You will get a clear quotation and a client portal to follow every step.